Privacy Policy

1. Who we are

Doody Busters LLC ("we," "us") operates the website https://www.doodybuster.com and provides residential and commercial cleaning services in NJ. This policy explains what information we collect through the site and our quote forms, how we use it, and the choices you have. It applies to visitors and customers in the United States.

2. Information we collect

• Full name, phone number, and email address
• Approximate address (residential quotes) or business name and type (commercial quotes)
• Details about the requested service (bathrooms, bedrooms, size, frequency, comments)
• Your communications consent choices, if you provide them (see section 5)
• Basic technical data (browser type, pages visited) via standard web analytics

3. How we use your information

We use the information we collect to:

• Generate and send you residential or commercial cleaning quotes
• Contact you to schedule, confirm, or follow up on a service
• Send you transactional text messages and/or emails, if you opted in
• Send you marketing text messages and/or emails, only if you opted in separately
• Maintain the security of our site and improve our services

4. Cookies and analytics

The site may use basic cookies or similar technologies for functionality and to understand how visitors use the site. We do not use this data to build advertising profiles about you.

5. SMS and email communications program

By checking the corresponding box on our forms, you agree to receive text messages (SMS) and/or emails from Buster Cleaning under one or both of the following programs, depending on what you selected:

• Transactional messages: appointment confirmations, reminders, and schedule changes related to a service you already requested.
• Marketing messages: promotions, discounts, and news about our services. Frequency varies.

This consent is completely optional and is not required to receive our cleaning services. Message and data rates may apply to SMS depending on your phone plan. Reply STOP to any text message to cancel SMS at any time, or HELP for assistance. Every marketing email includes an unsubscribe link, and we honor unsubscribe requests promptly, consistent with the CAN-SPAM Act.

We do not share your SMS/email consent (opt-in) information or contact details with third parties or affiliates for marketing or promotional purposes unrelated to Buster Cleaning.

6. Who we share information with

We do not sell your personal information. We may share data with service providers that help us operate (for example, email platforms, a CRM, or SMS messaging) solely for the purposes described in this policy, and only to the extent needed for them to perform that service.

7. Data retention

We keep quote and customer information for as long as needed to provide our services, comply with legal and tax obligations, and resolve disputes, after which it is deleted or anonymized.

8. Your privacy rights

You can request access to, correction of, or deletion of your information, and withdraw any communications consent at any time, by emailing customer@doodybuster.com or calling (609) 912-6777. Depending on your state of residence, you may have additional rights under applicable state privacy laws (for example, California's CCPA/CPRA, or similar laws in other states), such as the right to know what personal information we hold about you and the right to request its deletion. We do not sell personal information.

9. Children's privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this privacy policy from time to time. We’ll post any changes on this same page along with the corresponding update date.

11. Contact

Doody Busters LLC — Plainsboro, NJ
customer@doodybuster.com · (609) 912-6777